Hi, I’m Scott. I am a UX & Product designer from Glasgow, UK.
I have 20+ years experience of designing innovative features, products and services that meet business goals and delight users with easy to use and memorable experiences.
Below are some of the most recent projects I have been working on. I can’t always provide comprehensive details of all projects due to ongoing NDA’s, but can provide general information on my role and activities.
Working with the Investment Banking line of business providing UX & UI design consultancy services developing prototypes, designing features, engaging with stakeholders and providing best practice guidance for JPMC’s online trading platforms.
Clydesdale & Yorkshire banking group (Now Virgin Money)
Providing User experience consultancy services developing a variety of features & products including current account opening, credential management, app profile switching, app payment management and a new customer support and telephony platform.
My Skills & Experience
I believe in adopting a flexible approach driven by the particular needs of individual clients and projects. Below are some examples of methods I use to add value to my clients projects.
User interviews, persona development, customer journey mapping & storyboarding – I use a combination of all these techniques (and more) to better understand your users, their behaviours, needs and motivations.
From a lean process through to a full UX strategy covering design patterns, principles, interaction guides and component libraries…Whatever your needs, I can work with you do develop a UX strategy that delivers.
Wireframing & Prototyping
I use wireframes to communicate functionality, interactions and processes in a way that brings abstract concepts to life for colleagues, stakeholders and users. I have a wide range of experience developing lo-fi and hi-fi prototypes to help validate ideas and help drive user testing
I am experienced in evaluating products and systems against the 12 industry standard best practice principles. This process enables me to identify usability challenges and opportunities to improve the user experience.
Engaging with users early and often to validate solutions yields the greatest results. Whatever your requirements or budget, I can help plan & conduct user testing sessions & evaluate results, provide reporting and actionable insights.
Design sprints are a rapid ideation method first developed by the team at Google Ventures. I am experienced in using this methodology to help cross-disciplinary teams rapidly understand, define, prototype and validate a design solution.
Below are a selection of projects I have worked on, providing a variety of consultancy services including UX, UI, visual design, brand development & textile design
Scott is passionate about creating a great experience for customers. He is extremely good at articulating his work and presenting to stakeholders. This along with his expertise and experience in his field and his keenness to work with others – makes him a great member of any UX/UI team!
Scott is a gifted UX Designer with a great combination of creativity, empathy and attention to detail. He made a dramatic difference in the quality of output from the design team. His ability to research, summarise and present facts, reason with business stakeholders and bring in change through design workshops and usability testing was truly impressive.
Scott is approachable, pragmatic and a joy to work alongside. He is able to come up with options and ideas to make complex work simple and easy to use and understand. Great with senior management and stakeholders. Always able to articulate his thoughts and views in a way others will understand. A fantastic team player and just knuckles down to tackle any problem!
Let's work together
I specialise in designing goal oriented products and services that are both usable and beautiful. From tech startups to international financial institutions, I can help make your products stand out from the crowd and achieve your goals.